Thank you for shopping at Crystal Clear Style Clothing! Here is our refund and return policy:
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Return Policy: We accept returns of unworn, unwashed, and undamaged merchandise within 30 days of purchase. All items must be in their original condition with tags attached. We do not accept returns of swimwear, lingerie, or intimate apparel.
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Refund Policy: We will issue a refund for the purchase price of the item(s) returned, excluding shipping fees. Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item(s).
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Exchange Policy: If you need to exchange an item for a different size or color, please contact us at [email protected] or by phone at +1(517) 467-4369. We will process the exchange within 3-5 business days of receiving the item(s) and will cover the cost of shipping the new item(s) to you.
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How to Initiate a Return or Exchange: To initiate a return or exchange, please contact us at [email protected] or by phone at +1(517) 467-4369. Please provide your order number and reason for the return or exchange. We will provide you with a return label and instructions on how to return the item(s).
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Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving the item(s) to arrange for a refund or exchange. We may request that you provide a photo of the damaged or defective item.
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Shipping Costs: Shipping costs for returns and exchanges are the responsibility of the customer, except in the case of a damaged or defective item.
If you have any questions or concerns about our refund and return policy, please contact us at [email protected] or by phone at +1(517) 467-4369. Thank you for choosing Crystal Clear Style Clothing!